Returns & Exchanges
At Gardners Wisconsin Cheese and Sausage, we stand behind the quality of our artisanal products and want you to be completely satisfied with your purchase. Due to the perishable nature of our food items, we handle returns and replacements with the utmost care to ensure food safety and customer satisfaction.
Inspect Your Delivery
Please examine your package immediately upon arrival to ensure all cheese and sausage items are present and have maintained their quality during transit.
Contact Our Team
If your order is damaged or incorrect, notify us within 48 hours of delivery by emailing our support team with your order number and photos of the issue.
Wait for Assessment
Our quality assurance team will review your claim and determine if a replacement or a full refund is appropriate based on our freshness guarantee.
Receive Resolution
Once approved, we will process your refund or ship out a fresh replacement of your Wisconsin favorites at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing