Frequently Asked Questions
Everything you need to know about our premium Wisconsin gifts.
How do you ensure cheese stays fresh during shipping?
We use specialized insulated packaging and gel ice packs to maintain optimal temperatures. During warmer months, we may adjust shipping schedules to ensure your cheese and sausage arrive in perfect condition.
Where does your cheese and sausage come from?
All our products are sourced directly from the heart of Wisconsin. We partner with local artisans and traditional creameries to provide authentic, high-quality dairy and meat products.
Do you offer international shipping?
Currently, we only ship within the United States. Due to the perishable nature of our products and strict customs regulations regarding food items, we cannot ship internationally at this time.
How long will my cheese and sausage last after delivery?
Most hard cheeses and vacuum-sealed sausages have a shelf life of several months when refrigerated. We recommend checking the specific 'best by' dates on each package and storing them in a cool, dry place.
Can I include a personalized gift message?
Yes! During the checkout process, you will have the option to add a custom gift message which we will print on a packing slip to include with your order.
What is your return policy for food items?
Due to food safety regulations, we cannot accept returns on perishable items. However, if your order arrives damaged or if there is an error, please contact our customer service team within 48 hours for a replacement or refund.